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I placed an order with TbDress in November 2015, paid $70 for 2-3 day delivery, I never received my items. I couldn't find contact information on their website. Then I found out they were in China. I eventually found an email for them And sent approximately 10 emails, over a period of a month, asking for my merchandise. By week 5, I received emails from TbDress stating my items were being shipped. I asked them to refund my "expedited " shipment fee, they never responded nor did they send my items. I am glad I paid the $270 via PayPal, because I called them and disputed the sale. After I placed the dispute I received a call from TBDress in China asking me to stop the claim with PayPal, and they would send my merchandise. After trying to contact them for 5 weeks, now they were begging me to call off PayPal! No way, I received my money back to my PayPal. I will never do businesses with them again. Total sham. Yvonne, New Jersey
Yvonne J.'s review of TBdress earned 8 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team