Watch came in the mail broken - very unusual for company like Tissot. Luckily, the retailer’s office is located near my day job, so the next day I stopped by to return the merchandise. The owner refused to post refund and kept insisting only on an exchange for a different model (why would I do that? I love that particular model). I was forced to call my Credit Card company to get my money back. BTW, I checked this company on BBB and found out that I'm not alone. Mark Time has "F" rating: http://www.bbb.org/new-york-city/business-reviews/watches-dealers/mark-time-in-new-york-ny-*******
This review is now about 9 years old. We now have a 5 star rating with the BBB. Please click on the link in the above review and check!