Yunus M.

I have been using Tiny deal for a number of years as supplier to a small online business I run. I have spent thousands of pounds over the last few years and been happy until the last order I placed just before Christmas 2014 only 1 of the 3 parcels arrived after contacting numerous times and an e-mail now the size of a small Shakespear novel is advising that I need to wait 5 month and contact my post office even after advising that the tracking numbers supplied indicate the last know location as Holland and after contactinr the Royal mail on a number of occasions they have no record of the items entering the UK. I am now in the process of legal action to persue refund of funds along with the loss of earning I have encountered.
Update after supplying TinyDeal (As they requested) with a conformation letter from the Royal Mail stating that the parcels have not been recieved. I recieved a reply now saying that as the letter was not stamped they would not accept it. When I asked what information they required in the stamp as the letter I supplied was dated signed and on royal mail headed paper I recieved another reply advising stamp required for claim and in capital letter DO YOU UNDERTAND - Lovely customer service. Now almost a year on with no sign of a refund and even if that does happen I only get 80%. Whatever you do please think twice prior to ordering anything - a note to consider not all overseas companies are a bad as these muppets when things go wrong and I have ordered from a few compaines who get things sorted very quicky please just do your research before ordering as its all good when things go right but you do not want to have to deal with these thief if it goes wrong you have been warned.