The company posts low price on their merchandise to attract many people, but hides the fact that they have many hidden costs such as additional S&H, border taxes, duties, ect... I (mistakenly) ordered a few items from them, there were always long delays with "out of stock" in most of the orders, the company cleverly offers refund but only in their merchandise credit, minus the high cost of shipping that I had already paid, how convenience! Many of the clothes don't look anything like the pictures, it's a hit and miss, I won't take any more chances with this company.
Dear Yung,
Thank you for notifying us of your complaint.
We very much regret issue and are fully committed to resolving it to your satisfaction.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/