- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I just want to use the site once to build my resume. I did know I will be charged $1.95 for trial. That is fine. BUT after 1 month I found out they charged me $39.98 automatically. However, I cancel the account on the same day when I found out the truth. But they do not let me get refund. They claimed that I have been used their service for 1 month. They charged $9 something for one week. Oh really, then why they don't charge weekly but monthly? They actually know customer will not notice their sneaky statement for the trail but fraud customers money. If you want to try this site remember to cancel their service at the same day. Really, who will use resume builder for whole month. Just another way to fraud ppl money.
***UPDATE***
After posting this review about company on this website, they contacted me through the e-mail and refunded me $39.98. I am happy to get my money back and would like to thank to whoever issue me the refund. However, I wish the company would issue me a refund when I called them at first time. Overall, I just want to say that I am happy to get my money back. I edit the rating since I get the refund.
Tip for consumers:
If you want to charge people automatically please send them reminder asking if they want to pay for the service.
Yungjung C.'s review of LiveCareer earned 3 Very Helpful votes
YungJung hasn’t received any thanks yous.
YungJung doesn’t have any fans yet.
YungJung isn’t following anybody yet.
Empty.
I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Yung-Jung Chang,
I’m very sorry that you have had this experience with our service. Our record shows that you self-cancelled your service on November 18, which is a day late that is why you incurred the auto-renewal charged. The charged posted on November 21, might be due to technical issues that is why it was not cancelled successfully. As a courtesy, I have refunded the $39.80. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues.
Best regards,
Anna
LiveCareer