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youstina w.

Contributor Level

Total Points
81

1 Review by youstina

  • DressLily

4/24/16

Quality is very bad, items are not available all the time, no commitments, they said that they will bear all the shipping cost, then I paid for it
They divide the order into 3 or more parcels & always there are items not available

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CustomerService R. – DressLily Rep

Dear youstina,

Thank you for your important feedback.
We have offered the processing time for each item online, you can check before placing the order. Sometimes we ship out the items in stock in priority instead of just keeping our customers waiting.
We have followed this issue and offered you the solution, could you kindly check your email?
We very much regret for this inconvenience.

Best Regards
Dresslily Customer Service

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