Yoon C.

As a busy mother of three, I would recommend that other parents save their time and energy and not use this website. I am not saying that thredup.com is a scam or that there isn't some financial bottom line that drives their policies. However, I see very little benefit for the seller.

I spent hours sorting, laundering and ironing my children's clothes. Of the 57 items I sent, most were like new; some new with tags. The majority of the items were from Janie and Jack and Ralph Lauren. Of the 57 items, 5 were accepted. Payout ranged from a few dollars to 60 cents for a like-new Tommy Hilfiger denim jumper.

In addition, Thredup had lost 7 items. (I had paid the extra $10 to get the clothing the company rejected returned.) Customer service responded to my complaint immediately but the compensation was, in my opinion, drastically low. I would have preferred, for example, to have had the brand-new with-tags Zara cardigan returned than to have been paid $7 total for all the lost items.

Generally, I never write reviews but I was so disappointed by my experience with this company that I wanted to alert other parents. After all, many of us are not just short on cash but are short on time.