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Yolande l.

Contributor Level

Total Points
84
0
1

1 Review by Yolande

LiveCareer

  • LiveCareer

“Thiefs”
5/26/15

I need ALL the money back ($39.80 x 6 = $ 238.80) that you've been taking from my credit card account for the last 6 months! I've used your "FREE" trial service for my cover letter and resume but that was ALL!
YF le Roux

  • Comments (0)
  • 206K Views
Helpful  (4)
Thank you
Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Yolande l.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Yolande Has Earned 4 Votes

Yolande L.'s review of LiveCareer earned 4 Very Helpful votes

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