I booked two flights in Dec 2019. The app stated "full refund within 24 hr of cancellation if completed within 24 hours of booking". It's 2/29 and I'm STILL waiting despite the fact I have an email stating a full refund within 7 days. There is NO customer service!
Dear Yolanda s.
Thank you your feedback.
First, I want to offer my sincerest apologies to you for the issue.
Please rest assured that we will offer you an approriate solution so please leave your order No.We will contact with our supliers.
Thank you very much for your cooperation.
Kind regards
Rosewholesale Customer Service