Yolanda P.

I have been a faithful Groupon customer from the day they started. I've made well over 75 purchases with them and to date I've been satisfied for the most part. All of that changed today! I purchased 9 pair of sunglasses today for $16.99. When purchasing the sunglasses I realized that they were below the going rates for this particular brand, but I thought it was a sale. Hours after I made the purchase I was sent 9 emails stating that the sunglasses "were out of stock". I find this hard to believe that all of the styles of these glasses were " mysteriously" no longer available. I believe the glasses are absolutely in stock. They just refused to honor the price quoted for the sunglasses. Had this been in a store and not online where their is no way to tell if they're really out of stuff they would have to honor the price that was advertised. It's bad and dishonest business practices. I would've had more respect had they just told the truth that they made an error and they won't be able to sell them for that price but to tell a blatant lie is just plain wrong. To make matters worst i wasn't even offered anything just to say I'm sorry for our error. When I called customer service I was basically told sorry there's nothing we can do for you. Well sorry to say I will never shop at a place who doesn't respect nor appreciate their customers. Groupon has lost a very good customer today. I have literally spend thousands with this company, but that all ended today. I'll take my business some place else where they respect and appreciate their customers.