Yiannis D.

I represent a group of companies that used freelancer.com, under the same account, for 2 years. All this 2 years we find many professionals, where we work with and we spend money to several projects.

First of all in every transaction the freelancer keeps a big percent of your money and when you ask to send your money, the time period can be up to 30 days! The reason for this late, it is that is for your safe! (?)

Our story start when we send 500 euros, to our account, for a project, via Bank transfer, and after the project cancellation, before we start, we asked the money back, but this time, via our pay pal account.

The freelancer, blocked our money, after 2 years, cooperation, as an suspected money laundering, because, we send money via bank transfer, and after cancelation, of the project, we ask the money back.
(we speak about, for only 500 euros... Imagine, money laundering with 500 euros, is just ridiculous).

Now, for unblock our account, the freelancer.com, ask to us, to send photo with an number that they send to us (like a prisoner - photo with mumber), my identity ( ID), my drive license, billing phone account, to show my address, etc.

Also we must explain why we sent the money via Bank transfer and why we asked to take it back... those money, from paypal, our answers was, "ok you can sending it back to our bank, where they came from, no problem",
Note, that they don't accept the cancelation reason…(project cancellation)
So, with goodwill, we sent all these information requested...
The freelancer.com was not accepted any of these documents, that we send, and they asked to sending again, New photo, My ID ( again), official translate from my phone account (with official translator) etc…etc…I repeate, that all this was for 500 euros... The "suspected money laundering"was for ONLY 500 euros...

- Today, I went and I spoke with the police (cybercriminal department, in Greece) to complaint against, those scammers.( Freelancer.com)
The police told me that they use the law of their country (Australia) and they cannot do something.
Eventually, simple we will waste 500 euros, that we had in our account, because we are not Australian citizen, and we can't do NOTHING.

So, what you should be aware of, is that if you dispute with them ( Freelancer.com, and your are NOT Australian citizen, simple, you will lose your money.
They are scammers and what they do, is to use the Australian laws to rob our money... legally...
So be carefully, and you must not trust them, they can keep your money for any reason and you can't do NOTHING!