Yasemin K.

I thought this site seemed too good to be true when i first came across it, as it advertised that your first outfit would be $25.00 when shopping in there fabletics department.
So, obviously I was drawn in by this great deal on athletic apparel.
As I made my first purchase, this turned out to be quite untrue, as I only had 2 items in my cart and my first outfit was not coming out to be this low cost and was in fact much more than $25.00, but I decided I would make my purchase anyways even though they already falsely advertised this one deal. The Items I ordered were fine when I got them and I decided I would just not shop there again now that I had realized their deals were a way to draw you in but were in the end empty lies.
About a month after my one and only purchase, while checking my bank account I was surprised to see a charge from justfab for $39.95 and I knew I had not purchased anything so I called the company and they told me that this amount of money would be taken out of "members" account on a monthly basis. Not only did I not knowingly sign up for this membership, but this monthly cost was not advertised online at all unless you go in search for it (which a person new to the site would never know this) and i never put any credit card information into their system so they must have gotten it somehow when I made my one purchase. The woman on the phone then attempted to change the subject bringing up other options when I flat out told her I wanted to cancel my membership. Eventually she did, but this ended up being a huge scam with false advertisement and they would not even refund me the money that they removed unannounced. Please avoid justfab, fabletics, and every other site related before you know what you are getting into! I would not wish this unfortunate situation on anyone else.

Update:
It has been a few weeks since i canceled my membership (and received the email reiterating that it was canceled) with fabletics and I checked my bank account tonight surprised to find that they had taken $49.95 out of my account... They should no longer have access to my credit card and I should no longer have an account open for them to take money from. This is unbelievable. I am baffled that this situation is occurring. I just called them back and explained to the woman on the phone what happened and she fumbled with her words unable to explain these actions. She then told me that she would give me a refund for the money that was removed but that it would take 7-10 business days and she couldn't cancel my account until that goes through. I am now waiting for this to occur, though with little hope of this being the last of the scheming wrongful behavior of the fabletics business.