Yaroslav B.

I bought in this store the Phantom 3 Advanced with the extra battery half a year ago and they still have not sent me all the parts of my order.
On may 14 I paid a quadrocopter with an extra battery on the site Tmart.com and 16 may came a letter from *******@tmart.com:
"sku: *******
We will ship out the product with only 1 battery on 2015-05-17 or 2015-05-18 firstly
Then for extra battery, we will ship out extra battery on about 201--05-30
Do you agree with it?"
http://i66.tinypic.com/2008imw.jpg

I agreed and in the end, sending also had problems, after numerous altercations they send almost a month after the order, passing the time until 11 July.
Quadrocopter came to me quickly, but an extra battery they still didn't even try to send. Many times I corresponded with customer service "Tmart", but no further promises had not moved. After that there were a lot of conversations with them and the replies from them, mainly they stated that there is no battery available or promised to send it.

Last time I asked them in mid-September about the timing of the sending battery, by the time it was available on the website for a long time, to which I replied on September 24 from the address *******@tmart.com:
"*******SNAU8
Dear Valued Customer,
Thanks for your email; it is our honor to help you.
We have checked rest item still processing, we will push our guy try their best to deal for you and ship it out then inform you via email.
Looking forward to hearing from you.
Best wishes,
Belly
Service Team"
http://i63.tinypic.com/35kmmqe.jpg

Has already passed half a year from the date of the order and almost two months from the date of their last promises, no notification of shipment or even the parcel I still have not received.
http://i67.tinypic.com/22eww3.jpg

Make your own conclusions about this shop "Tmart"! Thanks!
Have a nice day!

15 Nov 2015
Continued

Yesterday I wrote a letter to customer service Tmart with compliments about my order is delayed for half a year and the question of when did I get my order completely.
To which I replied: battery is discontinued now
Full text of the letter:
"*******SNAU8
******* is discontinued now, what about cancel and refund to you?
Best wishes,
Lily
Service Team"
http://i65.tinypic.com/2q9e8tv.jpg

Next, go to their website and find the product in stock http://www.tmart.com/12.4V-4480mAh-Lithium-Battery-for-DJI-Phantom-3-Professional-Advanced-White_p*******.html
http://i66.tinypic.com/1htnuv.jpg

I wrote to them about this "misunderstanding" and offered to just send me a battery, because after waiting for half a year it makes no sense to retreat. Expect to continue.