Yan L.

Someone hacked my computer and ordered a $1,800 mac-book on Amazon to his/her address 1 o'clock in the morning. I contacted Amazon as soon as I found out and told them to stop the transaction. Guess what, they said they could not do anything because the item has been shipped out. The scammer then found out I had reported so he/she dared not to sign for the computer, and the delivery company sent me Emails. I told them to cancel the delivey and return the computer to Amazon. They said they could not, the only people can return the computer is whoever signed for it and then return. WHAT A JOKE! I have been waiting for a week and contacting Amazon several times. Each time the customer service people asked me to wait and said the account specialist would contact me for refunding me the gift card balance. When I ask if I could contact the specialist directly? They said no. I did nothing wrong but now I am more frustrated than the people who hacked to my account. MAKE SURE YOUR SYSTEM IS WORKING SAFE, AMAZON!

I booked a hotel on Groupon Canadian website, the hotel is in Canada, and I used a Canadian credit card to pay. Then turn out they charged me by USD and the exchange rate is 1.12. PLEASE READ THE FINE PRINT, or you cannot tell what currency you are paying.