Yaman M.

Recently I gave Freelancer a third chance. Why? I guess I am just dumb.

Everything was fine and then they decided to take micro amounts off my credit card to verify it. This Micro amount was not authorized. I pay major fees for conversion and online use. The 25 cent charge came to almost 20 dollars.

SO I contacted support and told them I wanted that reversed and I cancelled my contest I wanted that charge reversed as well.

I told them i am cancelling the account and the money should go onto my visa.

Surprise surprise I login to close my account and the refund is in my Freelancer account. So now to get my money I have to either connect a paypal account and give them a MONTH to verify it, pay paypal to get my money, pay freelancer a transaction charge, and then get it from paypal to my bank.

So basically they did not refund my money. Just for SEO purposes I am going to repeat myself.

Freelancer.com is fake. Freelancer.com is fake. Freelancer.com is fake.

Visa does not recommend using Freelancer.com. Visa does not recommend using Freelancer.com. Visa does not recommend using Freelancer.com. (on the phone with them now)

Most Freelancer.com policies break Canadian Laws! Most Freelancer.com policies break Canadian Laws! Most Freelancer.com policies break Canadian Laws! Most Freelancer.com policies break Canadian Laws! Most Freelancer.com policies break Canadian Laws! Most Freelancer.com policies break Canadian Laws!

Now that should help Googlers figure out whats up.

Use any other site. Use any other company. I am having Visa dispute the charges. They seem to think its ok to swindle people.

Show Freelancer how it is. Stop using them. They cost time and money and waste time when you try to get any assistance. They are a bunch of fools really.

I hope Visa refuses to issue payments to them once I am done.

Stay away, hire a contractor in the end its cheaper. I have yet to get anything done successfully on this site without being nickle and dimmed to the point where it costs more than hiring a firm and the work is inferior to say the least.

I am on the phone with Visa, and they are dragging out the chat. 5 to 10 min between responses. No phone number to call. No accountability.

BEWARE.

LARA:

I am on chat getting a run around. Visa wants to know why you think its ok to take any money without permission. They also a refund is automatic and it should never have shown as a balance in my account.

I'm waiting for your support rep in chat while i have Visa on the phone waiting. This has been almost 20 min. Visa is ready to give me a refund and mark you as fraudulent. Review my account all you like, this is just the facts.

For the rest of the world here's Henry's answer to where is my refund why is it in my account:

"We understand that you want the funds returned to your bank. The refund case is with our Finance Department already and in the process of having the funds returned from your Freelancer.com account to your credit card. Our Finance Department will contact you directly through Ticket ID: HGT-732-*******.
"

Theres not much to refund when its a credit card.

And now Visa is saying go ahead and claim the transaction as fraudulent after being made wait in a chat for more than 20 minutes and no reply for the past 10. That is directly from Visa. Do not use this site, if a credit card company says they are an issue clearly they are.

Even after telling them I was having the charge reversed by Visa they still give me a run around

"They will directly get your message at Ticket ID: HGT-732-*******. You can send them a message via the ticket or the email thread you received."

This was the response to wanting a phone number for Visa to contact their accounts department. With Visa on the phone with me it took Henry 20 minutes to give me that answer.

Again I ask is this someone you want to do business with?

I have been writing this review as it happens so you can see for yourself. In the time frame of an hour this is the most response I have received. They can not do anything, sorry they dont care if they are listed with Visa as fraudulent and have no respect for other peoples time. Including the credit card companies.