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Ive ordered about $50 worth of stuff and it keeps showing me that my order wasnt payed when i keep putting my info in the system this better be fixed or just take down the website because i dont think ppl should be falsed advertised everytime for their mistakes n i hope i dont get charged more then what im paying for because ive tryed to pay alot thinking i did it wrong cuz it wouldnt be a good issue or situation thanks
Yamaira O.'s review of CNDirect earned 10 Very Helpful votes
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Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are always more than willing and glad to offer help, please feel free to contact us to orders@cndirect.com
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We are looking forward to your message here!