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I ship products to South Africa every month. MyUs.com have been instructed to use a certain import tariff. They did not use the correct import tariff, my shipment has been impounded by customs for going on a month. Fedex and myself have been in touch with Myus.com to ask them for a voucher of correction as well as to pay the penalty as a consequence of their error, but they have ignored every email, their Facebook page is set so that complaints are not shared with the Facebook community, and once you complain they ban you so that your comments can no longer be posted. I went on their live chat last night and they refused to acknowledge their error and eventually just withdrew from the conversation and ignored me. DON'T USE MYUS.COM PEOPLE. THEIR BUSINESS PRACTICES ARE QUESTIONABLE. EVERY TIME THERE ARE PROBLEMS THEY NEVER ASSUME RESPONSIBILITY. THEY ARE JUST AWFUL TO DO BUSINESS WITH.