Xiufen L.

Finn is the best customer service I have ever met. Yesterday, I want to buy a laptop at staples, so I bought ten gift card each with $50. But the manager in store told me I can only use up to 4 for the purchase... So I called Raise customer service line 8am this morning. And then I met the wonderful customer service Finn. At the beginning, I asked whether I can combine 10 gift card in to 1. Finn said raise can not do that but he said give him couple of minutes to check whether more information can be found. Couple of minutes later, he did not find a way to combine these gift card, however, he give me wonderful news! Staples can use up to 10 gift cards if I print out the vouchers! I was so surprised and asked where he got the wonderful information. He then said he called the staples customer service using the couple of minutes. I really appreciate raise, and really happy that raise has so smart and helpful customer service.