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I regret I did not check these review sites carefully before odering. My dress only costs 200 Euros, why am I charged 80 Euros more?
Also, I have received many packages from China before, many times, including dresses, and non of them was charged custom fee.
Anyway, I am not going to accept the package. I am expecting to return the package and getting a full refund.
UPDATE：
JJshouse has refunded me the custom fee right after receiving my complaint. I appreciate their taking our words seriously.
The dress worths two stars, and one star added in their after-sale attitude. I would appreciate more if they devote more into dress quality instead of dealing with complaints.
Xin Y.'s review of JJ's House earned 3 Very Helpful votes
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Empty.
Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear customer,
We are glad to hear that your case is resolved to your satisfaction. Thank you for updating us on it. For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your issue”. We will be always at your service.
Thank you for your kind understanding and support.
JJsHouse service team
Feedback@jjshouse com