Just found out my company has an account that is 5 years old. When I contacted them about billing the monthly fee they claimed the service was in use and why would I want to cancel? I asked for proof of service with no avail. But mysteriously my name was added to the account 2 years ago. With no other data, no email address, no signature, just my name. The have even refused to supply the name change form I "signed". When I asked for a refund for no service they started throwing dates around proving it was in use. Then I was asked for proof I had cancelled the merchant services but since there is no merchant services for this that's a hoop I can't jump through. Turning them over to our state fraud department with my bank's info to back me up.
There should be a minus star rating, they did not deserve 1 star.