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I ordered a green Erirdress, the quality of fabric was not as I thought it would be but I still liked the design, the size was too small so I contacted the company within two days of receiving the item; 24 March 2015. I requested that I could sent the item back and get a larger size... The company responded by asking me to confirm my order number, which I did with the second email... Up until now I still have not received any more correspondence... I would never order anything else from this company. At the bottom of the email they invited me to view their website and place an order... Now why would I place a new order when the current order has not been resolved.
Winsome R.'s review of EricDress earned 6 Very Helpful votes
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Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.
Our representative has emailed you, please pay attention to your mail box. And for your size problem, you can return the items to the address we supplied and then change another size. You can also write to service@ericdress.com or reviews@ericdress.com.
Have a good day.
Best regards,
Ericdress Team