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I made a purchase on 9/7/14 and was charged the same day for items to be delivered between 9/23-9/29. When 9/29 comes around, nothing arrived. Finally one item arrived 10/3 and the 2nd item 10/14. In between, I call and email customer service. There is no response to my emails and the customer service rep guaranteed she would provide a status on 10/10. I never heard from her. On 10/16, I receive a message the 3rd item is no longer available, mean while they have had my money for 5 weeks. THIS PLACE IS A SCAM.
Tip for consumers:
Use other flash sale sites like My Habit or Gilt. The prices are the same and they don't charge you until the item ships.
Willis T.'s review of HauteLook earned 3 Very Helpful votes
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Empty.
Ordered 2 items... only received one but paid for 2. Sent 4 emails no response. Tried calling but...
