I HAVE BEEN WITH IYOGI FOR A NUMBER OF YEARS AND THEY HAVE ALWAYS FIX MY PROBLEM WITH MY COMPUTER. ONCE I HAD A POP UP THAT I COULDN'T GET RID OF BUT THEY GOT RID OF IT FOR ME. I HAD QUITE A FEW VIRUS THAT I ALSO COULDN'T GET RID OF BUT THEY MANAGE TO DO SO.