Thumbnail of user williamo19

William O.

Contributor Level

Total Points
164

2 Reviews by William

  • GE Appliances

5/16/16

I Purchased a 50 gallon GE Geopspring water heate to replace an electric water heater. The Lowes web site claims that this product can be installed in a closet or even an attic. I had the water heater professionally installed in the same closet as the original heater. In approximately 7 months the water heater began to signal a fault. Per the user manual I checked the filter, which was not dirty but I cleaned anyway, and pushed the reset. Failing to correct the problem I contacted GE. GE service said they would mail me new parts at no charge but the service call would be a $90. When the technician arrived he said the unit didn't need the parts but it did need more air circulation. I opened the window in the door and he reset the unit. 4 months later another fault and this time GE said the unit needed to be installed in a minimum of a 10 ft by 10 ft room and not a closet. When I mentioned the Lowes website they pointed to the manual ands said the installer should not have installed it. The assistant store manager at Lowes Clearwater said he has a 10 ft by 10 ft closet so the web site is correct and it is now past 1 year so he can not help. Run don't walk from GE products!

  • Ivy Exec

1/24/16

The time was well spent with questions concerning protection of confidential information. The interviewer asked very good questions that were spot on the issue. She developed subsequent questions that brought the true problem and consequences to light.

William Has Earned 4 Votes

William O.'s review of Ivy Exec earned 3 Very Helpful votes

William O.'s review of GE Appliances earned a Very Helpful vote

William hasn’t received any thanks yous.

William doesn’t have any fans yet.

William isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user denisew1394
3/28/24

Coating popping off interior. Only 2yrs old. They won't do anything. When you spend 1500$ you...

Thumbnail of user michaelj3790
3/27/24

GE microwave mod. JVM3160RF6SS magnetron failed at 1 1/2 years old. Service call placed later...