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Whitney c.

Contributor Level

Total Points
88

1 Review by Whitney

  • Rosegal

6/29/15

How do I get ahold of them!?!? I called and no answer there's also no email address!?!?!? I'm missing 2 shirts from my order and want to know where they are!?! Only half my order came!

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rosegal r. – Rosegal Rep

Dear Whitney,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Regarding your order, we have sent you an email, please check it and we will solve all the issues for you soon.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Best Regards
Rosegal.com customer service

Whitney Has Earned 8 Votes

Whitney C.'s review of Rosegal earned 8 Very Helpful votes

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