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WhiteFeather H.

Contributor Level

Total Points
89

1 Review by WhiteFeather

  • CheapOair

11/20/15

I tried to book my flight on their website and it kept telling me that the flights I chose were sold out. So, I gave up. Within two minutes, somebody called me from CheapOair, trying to find me another flight at the same price. So, I was on the phone with this agent for about 15-20 minutes while she found me another "comparable" flight. I didn't get the dates I wanted (two days shaved off my trip), and she quoted me about $100 more for the flight that what I'd been quoted on their website (around $1750). I agreed to the sale. ONLY AFTER I GOT MY BOOKING CONFIRMATION, did I realize that she charged me in US dollars, versus the Canadian dollar quote I was given online. That meant I ended up paying an extra $500 for my flight! SCAM SCAM SCAM SCAM SCAM. I could have gotten the flight for about $300 less straight from the airline.

*****UPDATE: After contacting the business supervisor desk, AND the BETTER BUSINESS BUREAU for NY, the company has agreed to refund the difference between the Canadian price and the US price, but please note that it will take up to 30 business days to get my money back. This took two weeks to get a full answer to my complaint.

WhiteFeather Has Earned 9 Votes

Whitefeather H.'s review of CheapOair earned 9 Very Helpful votes

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