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Note: Less than 10 minutes after this hit Twitter and Facebook I got an email promising that this will be taken care of swiftly.
I ordered a 55 inch tv which arrived broken in the box. No signs of abuse on the outside, but it had been dropped on its corner and separated the bezel from the screen. I did not take it out of the box, notified them and was told they would get right back to me with return instructions.
That was a week ago, no amount of emails get answers. I called VISA, and they are taking over in a few days.
Tip for consumers:
Use a VISA card that guarantees your purchase. Otherwise you have no leverage at all. VISA is going to take them on if they have not replied in one more week.
Wesley F.'s review of SHOP.CA earned 7 Very Helpful votes
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Empty.
I ordered off of Afterpay, never received my purchase. The phone number rings twice and then goes...
