Wes J.

I order hundreds of dollars worth of merchandise from various webstores, but will NEVER spend another penny at trendtimes. I have never experienced such poor customer service.
I ordered a exhaust system for my scooter from their website, but unbeknownst to me they had the wrong picture posted for the SKU number so what I received was not what I was expecting. During various emails with a person named "Samantha" (probably not a real person), they made it sound as if it was my ordering error. So while they agreed to do an exchange, they forced me to pay return shipping and shipping to send the correct item. I will NEVER do business with this shady webstore again.

Very good selection of products and good prices. Many Asian internet stores have a bad reputation for customer service, but Banggood is an exception. My first order with them didn't go very well as the product arrived non-functional. Banggood customer service responded quickly to my emails and a replacement unit is being sent. Thank you Banggood! I'll will be buying more from them in the future.