Poor delivery, bad customer service, and no support to global languages while delivery.
Funny thing that the shipping company (China Post), will give you the ability to track your shipment along with full of Chinese characters with no way to translate to any other language.
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email with top solution to your email address: Ran*****@yahoo.com. Please have a check and give us a confirmation back and we will try our best to help you out.
For any issues, you may also send us emails to our service@tidebuy.com or sns@tidebuy.com with the title " your order number + your issue". Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.
Best regards.
Tidebuy Team