Wendy M.

I ordered from Warby Parker more than a week ago and as of today they have no idea where my package is. I got an email saying it was shipped, but it was an old tracking number from over a month ago to some address in Jersey... Not sure what they are trying to pull.
I called in numerous times, and all they would say was that my package was being treated abnormally and to wait.
I just hope a actually get my glasses that I paid for. They didn't offer any sort of compensation for my order being outside of the 7-10 day receiving window they promised on their website. This company being run by incompetent people who give attitude to customers when they call and don't try to make it right.
If I end up getting my credit card bill before I receive my glasses, I will dispute the charge and not pay until I get them!