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Wendy M.

Contributor Level

Total Points
81

1 Review by Wendy

  • HauteLook

12/17/13

This website is ridiculous. I ordered several items. 3 of these items were fashion jewelry. They looked like costume jewelry from Target. After waiting weeks for delivery, I was so disappointed because they were gifts.
I called and was put on hold for so long the customer service agent sent me a return label and said she would waive the shipping fee.
I felt a little better until it took weeks for them to receive the return package.
Then I received an email crediting only one of the three items in the package.
What kind of service is this? The website looked like it had promise but their customer service is terrible

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