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Wendy A.

Contributor Level

Total Points
81

1 Review by Wendy

  • NoMoreRack

12/16/13

Absolutely the worst. They deserve - 4 stars. They mislead you, than take your money, their 24 response to emails take 3 days, making it to late to cancel. The phone number they give you is a joke. If I am lucky I will get the Christmas gifts I ordered in January some time. I called the coorperate office and got a number and talked to a person, it was no help. *******225, I am sticking with Amazon from now on. I am sharing with friends and family so they don't get taken by this horrible co.

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Vincent D. – NoMoreRack Rep

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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