I have been using JotForm for over 2 years now and I am more than happy with the service! Over the years, they have spent a lot of effort to improve forms, templates and overall usability of the site. Making a form is very easy and integrating it into your website is very simple. I love that there is the option to log in to JotForm and read your emails via the JotForm inbox... it's a great way to keep track of form submissions. I also like the spreadsheet download feature... very handy! Overall, my experience with using Jotform has been wonderful and I look forward to using JotForm for may years to come!