You won't know what you're paying until after you checked out. Gilt even says "The sales tax quoted at checkout is an estimate." How difficult is it to show the exact amount at checkout? This place is run by incompetent people who can't even hire someone to properly code a site. Everything is an estimate, which shows how careless these people are about their business. They'll significantly over-estimate the weight of your package so you pay a huge amount for shipping. When you run into a problem, customer service is one of the worst out there. Completely unhelpful and you'll never get your problems solved. And that "return" policy is a joke; it's an exchange policy. Consider everything you buy here final sale. You get a site that looks modern, but is unreliable and when you run into a problem, CS won't be able to fix it. There are other places on the internet to buy from, avoid this place.
Hi there,
We have responded to your review via a private mail on November 16th but have not heard back from you as of yet.
I'd really love to turn this experience around for you so any information in regards to your account would be much appreciated.
Chat soon,
Michael
Gilt Service Specialist