Thumbnail of user wasu

was u.

2
Level 2 Contributor

Contributor Level

Total Points
481

1 Review by was

  • Tmart.com

12/27/14

Website was good and ordering process was good. Product arrived within 15 days which I was happy with considering it came from China to Australia.

From there on it went downhill fast.

Product is faulty.
Only way you can contact them is through the worlds worst online chat expereicen.
Timed out 4 times after 10minutes or so each time.
Have raised dispute through paypal but expect this to be a real saga.

Tip for consumers:
its hit and miss regarding the quality which is the online Chinese product gamble. I wouldnt ever use TMART again though due to such a terrible return experience

Service
Value
Shipping
Returns
Quality
Thumbnail of user tmartt
Tmart T. – Tmart.com Rep

Dear Customer,
Our colleague had sent you an email about our suggestions.
Have you got it?
We will resend it to you, please have a try.
Hope it will be helped.
Best wishes,
Tmart Service Team

was Has Earned 401 Votes

Was U.'s review of Tmart.com earned 401 Very Helpful votes

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