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Wanda Y.

Contributor Level

Total Points
88

1 Review by Wanda

  • California Pet Pharmacy

2/26/14

I had purchased from California Pet Pharmacy in the past. A few months back, I purchased Trifexis for my dog. She had taken it for over a year. Last month I gave her her monthly dosage. Within hours, her behavior changed. She became lethargic, hiding under the bed, and stumbling as she tried to walk. She also vomited several times. I called CPP to get help, file a complaint and to try and get a refund. Also, when the Trifexis arrived in the mail, it was not in the original packaging. It was in a prescription pill bottle. They told me to call Elanco (the maker of Trifexis) and would not issue a refund. They told me that they could not help me. Great customer service, huh? Even Elanco couldn't help me because the Trfiexis didn't come in the original packaging. It took a couple of days for my dog to become herself again. I took her to the vet as well for bloodwork and a urinalysis. I will never buy from CPP again.

Wanda Has Earned 8 Votes

Wanda Y.'s review of California Pet Pharmacy earned 8 Very Helpful votes

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