wanda p.

Both my daughter and ordered shoes theough this site. We both got the wrong shoes sent to us and never got a reply when trying to return them. In fact, as opposed to other sites, where you can manage, return and cancel your orders through your account, Light inthe Box did not allow us to do that as our orders had disappeared.

We tried to email them various times but they never answered; we ended up contacting paypal and are still trying to receive our refund. Meanwhile we have had to send the items back AT OUR OWN EXPENSES, so we now find ourselves without money AND witouut the shoes we wanted! Plus we have had a lot of running around and stress due to this!

Never again will we use it, nor recommend it!