My 89 year old mother needed a chair to sleep in as the result of back issues and we needed something quickly. We found and liked the lift recliner chairs from US Medical because my mom is short and some of the recliners are specifically made for short people, unlike most of the other chairs available online. When I called, Brian Bradshaw talked to me about the product, gave me some advice about the types of fabrics available and sent swatches out to me right away. We received the chair in a reasonable amount of time and my mom has been very pleased with it.