BEWARE this companies pictures are misleading! I ordered a large short down looking jacket with 6 in of fur around the collar and shoulders and received a jacket with 2 in of fur around a hood which was not shown in the picture. I also order a 2 xl jacket for myself bone and black with leather straps on the sleeves and receive the jacket but the 2 xl is smaller than my daughter larger ( my 10 yr old granddaughter can fit it) with no leather straps on the sleeve. I took pictures and sent it to them clearly showing both jackets they wanted more pictures. I ask for them to call still haven't heard from them! I donated both jackets ($86.00) to good will and will never shop with them again!
Hello dear Wanda B.
I am sorry to hear that you are not satisfied with our service. Could you please let me know your order number so that I could confirm your complaint and wish to do something for your shopping. You may send here, to let your sales person to check it: Telephone: +86-29-68533281Email: service@dressvenus.comCustomer Service Dep
http://www.dressvenus.com/help/Returns-Refund-Dispute-239/
Sincerely and regards
Dressvenus service