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WANDA B.

Contributor Level

Total Points
171

2 Reviews by WANDA

  • Zolucky

9/14/22
Verified site experience

Cannot view updated edited size ordered. Still no idea what size ordered. I meant to order medium.

  • DHgate

10/29/15

This company operates from China and are unlawful. They are frauds and running a scam in posting online ads that resembles models with elegant formal dresses; however, when I received my merchandise it was nothing like the dress that I ordered. I attempted to dispute my case and request to return the item, and they continuously delayed the process over a 4 week period. Finally, I did not give up and they provided me a return address that the postal services indicated is fraud and nonexistence. I had to refer the dispute to my bank that is now handling the charges. PLEASE DO NOT BUY FROM THEM. THEY ARE CROOKS! PO#*******034

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Joy Y. – DHgate Rep

Hi WANDA B.! This is Honey from DHgate Customer Service. We do understand that you are not happy with your order, we are here ready to help you with this matter. When I checked your order in here I can see that you have reached an agreement with the seller. When I checked your agreement I can see here that you didn't provide the tracking number of the return item for this order so our system canceled the item because of you failed to ship the item back to them. So for this we can still make an appeal to our Resolutions Team about your reason why you didn't send the item back to the seller on time, this is the best thing we can do about your concern. We encourage you to contact your seller about your order as well, so that we can make this sorted our fairly. Thank you for getting in touch and Have a great day!

WANDA Has Earned 11 Votes

Wanda B.'s review of DHgate earned 11 Very Helpful votes

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Ron R. reviewed Zolucky
4/23/24

Wanted a verification note before charging

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4/22/24

Poor service!