Walter H.

My mom got scammed by safecart.com, What they are doing is making you think you have a virus by confusing you, and instead they just defragment your drive for $300, plus convincing you to get on a monthly subscription plan. Defragmentation has nothing at all to do with viruses. Your computer will run faster after defragmentation, but you can launch it yourself from within Windows. It is a scam, because although Safecart is selling a valid service, they are misrepresenting the service they provide and also charging an exuberant fee for something you can do yourself within Windows. What is scary, is that during this process, they take full control of your computer (after you call them) and who knows what other intention they or their associate may have, as they have access to all information on your computer during this time. My mom was able to get her credit card charge reversed as a fraudulent charge, but others here say that PayPal refuses to do so. I had my mom declare her charge card as compromised, place an alert on her records with credit card reporting services, change all passwords, and lock down all of her investments and banking accounts (by notifying institutions) after being scammed by safecart. Shame on Safecart. I hope the US Attorney steps in and shuts Safecart down.