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Ordered the dress on line. It came to me absolutely un wearable, the jacket sleeve one was bigger than the other one. I could not put my arm it is, the dress was way too big even though I sent my correct size. The dress was plain and the applications were not attached. The design details were totally different. I tried to work this out with customer service but they said they can do nothing for me and wanted me to send them a picture of the dress. What? I ordered the dress for a picture they had on line. Can someone help me get my money back I am so frustrated. Vonda
Vonda P.'s review of DHgate earned 4 Very Helpful votes
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please provide us your order number (PO#) for your transaction. That way, we can check on its details and we can be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Regards,
Samantha
DHgate