V L.’s Reviews of BefoundJobs & more

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“What a waste of money”

9/19/14

What a waste of money. The resume/linked update was OK. The free seminars are a joke. Mostly they are promotional events for his services. They are mostly offered during the mid day so unless you are unemployed, forget it. He does not record them either.

I paid for the upgrade and it was supposed to include a back-up of the linkedin contacts, I never got that and emails asking about it are ignored by the support stall.

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Thank you

Greig W. – BefoundJobs Rep Over a year old

Hi VL. We understand your frustration. I do not know what is happening with the emails, because your backup was sent out with your Word Clouds after your consultation. We do respond to all emails that our sent to our customer service department through http://support.befoundfast.com or at customerservice@ befoundfast.com. We do not have a large customer service team that can monitor and respond to emails as soon as they come in, but we do get to them all emails within 2 business days (as noted in the auto-response you are sent when you email us or submit a support ticket). If you contact us we will be more than happy to send out the link to all of your files again and work with you to whitelist our email to ensure that our emails are not going in your spam or trash folders.

As far as our free webinars, I do strive to provide quality content, that is why our main webinar is well over 2 hours and we get a lot of great feedback from participants of our webinars about this content. And yes at the end of some of our free trainings I do offer a service to help those who do not want to spend their own time on the implementation or to get more indepth advice and services. It is all in an effort to provide job seekers as much help as possible. However, that doesn't diminish the content and value that is provided in our training webinars.

We also do try to vary the times we offer webinars, however since our market is to help people get back to work, mid day is what is most requested, as the majority of our clientelle do not have jobs, yet they do have families they need to tend to in the evenings. There is nothing we can do to please 100% of the people in this regard, therefore we go with what is most requested. I understand this is inconvient for you, however the service that you purchased was a done-for-you service and not a training program, therefore any additional webinars we hold for our clients are just free added bonsuses and are not part of the package that was actually purchased.

I hope that you contact us again directly, as you have not provided information here that will allow us to look up your records and assist you.

Greig Wells
http://support.befoundfast.com