Guys,
I think we should go on their Facebook page as well and post some comments, because everything is perfect and nice there... maybe in this case they will respond better. My "story" is that I purchsed items from ideeli from a tiziana cervazio that were supposed be "made is Italy". You couln't believe this quality - your cheapest merchandise from Walmart and some 1 dollar store looks better and higher quality. I attempted to return it for money back because I don't trust them any more to buy something else, I don't know where they take their counterfeit to sell...
Hi Vital A,
Thank you for your feedback. Though we are sorry to hear that you were disappointed with your order, we stand behind the quality of all of our products. Please reach out to support@ideeli.com and a member specialist can take care of your specific concern. Thanks, again, for reaching out to us.
Thanks!
Jason Faria
Customer Service Manager