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Virginie O.

Contributor Level

Total Points
101

1 Review by Virginie

  • Sammy Dress

11/24/15

First review about Sammydress.com since it was my very first order to them.
I am used to order all over the globe, therefore I wanted to give a try and make my own opinion.

I choose only jewelry: earrings, collar, rings in a price range from 1.5€ to 12€.
I wanted to check the quality and the service of this store I've been reading various comments on. Some say it is awful, others say it is wonderful, I had to know by myself!

Shipping was free but I asked for expedited (came through DHL) and it was pretty quick: about 10 days later which is pretty good for that type of store.
Items were very nice, only one out of 26 was a bit disappointing to me, the other were just as pictured or even nicer.

Since some articles were unavailable at shipping time, I contacted the support and we sorted out everything very smoothly with the person who took care of my issue.
Of course, it can't be ultra fast since we are 12 hour time difference but every single day I did have answer to the questions I asked/answered the day before.
Another nice thing is that it is was always the same person I was writing to, not a bunch of people I would have had to re-explain everything again and again...

Another great thing is the rewards you get when you post a review on the item: the more you post (and it does not have to be a 5star comment to be rewarded!), the more you get credit for your next order. This is a great incentive, especially because you can use this points along a discount code if you have one!

So, my overall rating is a 5 stars and I am already preparing my new order, which be more clothes and various items other than jewelry... I do hope it will be also a nice shopping experience!
To be continued!^^

Tip for consumers:
If you are a bit clever you will find coupons on the web ;)

Service
Value
Shipping
Quality

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