December, 2016 I purchased (2) Cricket devises. I took my argument to cricket next day after purchasing & everyday after for help. The (2) devises didn't work in my home; never receive a phone, internet drop all day long. Voicemail was static; customer care was pathetic, barely 1 bar entire in the house. Never receive a response from the company by mail. Receive email from cricket; they never phone. Just lied to keep me waiting. Definitely, we file a further complaint. Beware of crooked cricket.