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I have used this site to do all my
Family for 5 years but this year they would charge me sometimes twice for one return.
Virginia B.'s review of FreeTaxUSA earned 6 Very Helpful votes
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Finally a free tax site that is legitimate! I found no hidden fees or expenses! I do a simple...
We are a typical retired couple. Our taxes include social security, W2 income, stock sales,...
Hi Virginia, whenever a payment is submitted, the charge is automatically pre-authorized by the credit card company. This charge shows up as a "pending" charge on your bank account. If the credit card company ends up declining your payment for some reason, then that charge will not be fully processed and the pending charge will go away within a few business days. It is possible to have a charge rejected and then retry and have it accepted which could look like a duplicate charge for a few days. If you still have an extra charge showing on your statement, please contact our customer support and we will be happy to remove it. support@freetaxusa.com