Vi R.

I usually purchase all of my tickets from Stubhub and never had an issue. My boyfriend purchased two tickets to the Lakers vs Bulls game for Kobe's last game in Chicago, which were very pricy. He specifically purchased the ones right behind the basket by the Visitors bench seeing as I'm a Kobe fan and wanted to sit where I had a great view of him. When they scanned our tickets at the door they were showing as invalid therefore they direct us to Guest Services where there are already 50 people in line that have had issues with their tickets. My boyfriend calls Stubhub and is placed on hold for 30 mins and when they finally get on the phone, the replacement tickets they are giving us are across from the visitors bench. I was livid! We purchased those specific tickets for a reason. It seems like the person that was selling the tickets put them on more than one site and sold them twice. They claimed they were going to launch an investigation and contact us. That doesn't help the fact that it was going to be the last time I got to see Kobe Bryant play and they ruined it for me!