I bought a bracelet from Primestyle but wasn’t very happy with the quality. I immediately contacted the manager at Primestyle to see what my options were. I could either upgrade the quality or exchange it for a totally different bracelet. I liked the look of the bracelet, just not the stones. After voicing my concerns and doing a minimal upgrade I have just received the new item. It is not perfect, but it is certainly close to being perfect. Thanks for your help.