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Vincenza K.

1
Level 1 Contributor

Contributor Level

Total Points
310

2 Reviews by Vincenza

  • JJ's House

11/4/15

Hi I ordered a dress recently and was worried that it would not arrive on time. I spoke to online chat and they expedited for me. I am very impressed with JJS they know how to look after the customer. Ill be definitely using again

  • DressLily

10/25/15

I ordered my items back in august and its now end of October. They advised me they have sent my order REALLY, slow boat from china. I have since ordered from other company in China who I know are reliable and worth every cent. JJS House and they have sent me information that my goods are arriving on Wednesday. Now that's Customer Service for you. Get rid of this scammers and invest where it belongs consumers

Tip for consumers:
Don't use this company. Oh by the way they will say that this is from their opposition don't believe I am a consumer

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Vincenza,

Thank you for notifying us of your complaint.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.

We have taken care of your complaint and offered a resolution via the ticket center.
Could you please check your dresslily account and answer to us?

Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Thank you very much for your collaboration.

Best Regards
Dresslily Customer Service

Vincenza Has Earned 10 Votes

Vincenza K.'s review of DressLily earned 4 Very Helpful votes

Vincenza K.'s review of JJ's House earned 6 Very Helpful votes

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